Customer-Service ATRIO

If you have any questions on site, our customer service on the ground floor is available next to the map during the opening hours. Here you can buy and top up the Kärnten Card in addition to the Zehner-voucher – the shopping voucher at ATRIO.

Openingtimes
MO – FR
08:00 – 19:30
SA
08:00 – 18:00
Mini Lollipop
Mini Lollipop
Fun for the little ones

Mini Lollipop is a small-area play island on the ground floor in front of Hollister and is precisely tailored to the needs of toddlers under the age of four. The best thing about it: Mini Lollipop is free for the little ones.

Illustration
Service
Arrival & parking in the ATRIO
2,000 XXL free parking spaces & connection to public transport. Find out more about travel options now!
Arrival & Parking
Barrier-free Access
All public areas at ATRIO have barrier-free access.
Customer-Service
You can get information at the customer service at ATRIO on the ground floor. Issuing and sale of Zehner gift vouchers and Kärnten Card.
Bus connection
The ATRIO Villach can be reached via the bus lines 1,4 and 10 from the company Dr. Richard. The bus stop is located right in front of ATRIO.
Zehner Shopping Voucher
The Zehner-Voucher is available online and directly in the shopping center. Find out more now!
Find out more!
Electric charging station for bikes
The electric charging station for bikes at ATRIO Villach is located outdoor on the ground floor. There are 12 roofed charging stations for electric bikes.
Free extra wide parking spaces
There are 2,000 extra wide parking spaces. Those are located in the underground car park, on the open parking lot or on the ATRIO parking deck. They are 2.80 m wide.
Hairdresser
There are 3 hairdressers in the ATRIO. Red Level is on the 1st floor near Müller. Wagner for hair is on the ground floor next to the tobacco shop and at dm there is a hairdresser right in the shop.
Free extra-wide parking spaces
There are 2,000 extra-wide parking spaces at ATRIO, which are 2.8 m wide.
Dog Ban
Dogs are not allowed at ATRIO. A waiting area for dogs with a water supply is located outdoor.
children’s riding equipment
The children’s riding equipment is located in front of the ATRIO customer service, in front of Müller and in front of Pearle.
Laptop-Charging stations
There are free laptop charging stations at ATRIO in the map on the ground floor. They are compatible with all manufacturers.
Lift
There are 9 lifts at ATRIO. Each lift holds 6 people and is suitable for wheelchairs. All floors can be accessed via the lift.
Motorbike parking
The motorbike parking at ATRIO Villach is located on the ground floor.
Photo Booth
The photo booth at ATRIO Villach is located on the ground floor. Instant photos, EU passport photos, ID photos – fast & affordable.
Police station
The police station and inspectorate at ATRIO Villach is located on the ground floor.
Free rental of wheelchairs
Free rental of wheelchairs and zimmer frames at the customer service at ATRIO Villach, available on the ground floor.
Lockers
There are lockers at ATRIO. They are located by the entrance Augustin. Secure storage of valuables and shopping purchases.
Breastfeeding- and changing room
The spacious nursing and changing room at ATRIO is located by the toilet groups.
Cleaning
The textile cleaning in the ATRIO is on the ground floor. Cleaning, maintenance, laundry service. Here you will find all information about GRIL textile cleaning.
Gril Reinigung
Baby Changing Room
The changing rooms at ATRIO is located by the toilet groups
GLS
There is a GLS parcel shop at Mister Minit on the ground floor in front of INTERSPAR.
Cash machine
2 cash marchines are located on the ground floor (in front of the INTERSPAR cash registers & in front of H & M). 1 cash marchine is on the 1st floor in front of the pep juice bar.
Disabled Parking Spaces
There are disabled parking spaces at ATRIO Villach, at the underground car park
Buggy Rental
The buggy rental at ATRIO Villach is located at the customer service on the ground floor. Only possible during the center’s opening hours. Rental on presentation of ID.
Center Management
The centre management at ATRIO is located on the first floor near of blue tomato and name it.
Electric charging station
The free electric charging station at ATRIO Villach is located on the roof top car park. There are 10 charging stations with 22 kW output for electric cars.
Parent-child toilets with baby seats
The spacious parent-child toilets with baby seats are located in the women’s toilets.
Fresh air supply
Up to 100% fresh air supply throughout the center. The unbelievable volume of up to 750,000 cubic meters of previously filtered fresh air is blown into the house every hour.
Restaurants & Cafés
The ATRIO offers a gastronomic variety of snacks, cafes, restaurants and many more !. Restaurant, café, international, home-style cooking, lunch menu, fast cuisine, family-friendly. Further information under
Eat & Drink
Smartphone Charging Station
There are lockable smartphone and tablet charging stations at ATRIO at the customer service. They are compatible with all customary smartphone manufacturers.
Inductive smartphone charging stations
There are inductive smartphone charging stations at ATRIO in the map on the ground floor. Fast wireless charging.
Panoramic map
The 200m² wide panoramic map with excursion destinations near ATRIO is located on the ground floor.
Return Point for Empty bottles
The return point for empty bottles at ATRIO Villach is located on the ground floor next to Café Cappuccino.
Mini Lollipop
Games and fun for kids

All toddlers under the age of four can run around and play on the ground floor in front of Hollister. The use of the small-playing-area is free of charge. Mini Lollipop stands for fun and games in a small area. Funny skill games, a mini slide, a toy car and a wooden house leave nothing to be desired and invite you to linger. While one parent comfortably does the shopping, the other part takes over the fun in the mini lollipop. The indoor playground is precisely tailored to the needs of toddlers under four.
Public transport connections
The ATRIO Villach can be reached via bus, train and S train. The train station is 20 minutes’ walk away; the stop is 2 minutes’ walk away.
Planet Lollipop
Carefree shopping experience thanks to professional childcare at PLANET LOLLIPOP ATRIO Villach, located on the 2nd floor.
HAPPY is taking a break. Due to the current COVID-19 situation, the PLANET LOLLIPOP will remain closed until further notice. We ask for your understanding.
Learn more
Postbox
The postbox at ATRIO Villach is located outdoor near of the McDonalds entrance.
S-Bahn Sation
The ATRIO Villach can be reached via the S train. The S train stop is located 20 minutes’ walk away.
Shoe and key service
The shoe and key service at ATRIO Villach with express service is located on the ground floor near INTERSPAR. Shoe, key, hole punching and sharpening service.
Terrace
There is a terrace at the INTERSPAR restaurant. Here you can enjoy your meals from the INTERSPAR restaurant.
Toilets m/w
2 toilet groups – one at Hollister and one at H & M – are available on the ground floor and 3 toilet groups – one at the INTERSPAR restaurant, one at H & M and one at Müller – are available on the upper floor
Kärnten Card
At the customer service, the Kärnten Card can be topped up with all packages and can also be re-searched.
Bicycle service station
Does the bicycle tire need more air or does something need to be repaired? This is possible with our bicycle service station. Repair, inflate tires, fill air, service immediately.
Motorway connection
The ATRIO Villach can be reached by car via:
From Klagenfurt or Italy via the A2, exit Villach-Warmbad.
From Spittal/Drau via the A10, exit Villach West.
From Feldkirchen via the B94, Ossiacher Zeile and Kärntner Straße.
Disabled toilets
The disabled toilets at ATRIO are located by the toilet-groups.
Book exchange shelf
The ATRIO book exchange station is located on the first floor next to Red Level.
Borrow or exchange books, free reading, donate old books.
Defibrillator
The defibrillator at ATRIO is located by the customer service on the ground floor.
Disinfectant dispenser
The disinfectant dispensers at ATRIO are distributed throughout the center and at the toilet groups.
First Aid
The first aid kit at ATRIO is located at the customer service on the ground floor.
Bicycle parking
The bicycle parking at ATRIO Villach is located outdoor on the ground floor. There are 250 roofed parking spaces for bicycles.
Sidewalks and bike paths
The ATRIO can be reached on foot and by bike via paved, wheelchair & pushchair-friendly footpaths and bike paths.
Free WLAN
Throughout the entire area of ATRIO, the free ATRIO WiFi is available for customers for the duration of their stay.
Audio Induction Loop System
A state-of-the-art audio induction loop system at ATRIO is installed at the customer service.
Conference room
The ATRIO conference rooms are located in the center management on the first floor between Blue Tomato and Name It.
Lesestoff
Our digital reading material service provides you with easy access to free online newspapers & magazines as soon as you connect to the ATRIO free WiFi.
Lotto/Toto
The lottery “Lotto/Toto” branch at ATRIO Villach is located in the tobacco shop on the ground floor. Lottery agent’s shop, sports betting, tobacco products and more.
Parking spaces for buses and camper vans
There are parking spaces for buses and camper vans at ATRIO Villach. They are available in the area of Augustin.
Pawn shop
Dorotheum Pfand at ATRIO Villach is located in the Shop Dorotheum on the ground floor. Rapid calculation, non-binding offer, instant cash.
Moving Walkways
There is one moving walkways at ATRIO. Accessible with shopping trolleys.
Escalators
There are 12 escalators at ATRIO.
Stairways
There are stairways at ATRIO.
Taxi
The taxi rank in front of ATRIO Villach is located outdoor on the ground floor. Taxis are ready to serve our visitors 24/7.
tobacconist’s
The tobacconist’s at ATRIO Villach is located on the ground floor. Tobacco products, newspapers, magazines, road tax discs.
Free diapers & wet wipes
Free diapers & wet wipes are available at the following distribution points: ATRIO customer service, name it, TUI Reisecenter, Palmers, INTERSPAR Restaurant and Planet Lollipop